Category Archives: CEO Blog

Keeping Connected to Franchisees

At 26 years old, I was the VP of Client Services for a technology start-up and thought I was learning all there was to know about managing people and customers. Then I started in the franchising industry in my 40’s … Continue reading

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Learning from Those Above, Below and Beside You

In the late 80s, when I was a young professional eager to make my mark in the tech industry, I was excited to be working on a high-value client account. One Friday before Labor Day weekend, I was happy to … Continue reading

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Driven to Make an Impact

When I hired Michelle Fields to be a Franchise Success Representative for Any Lab Test Now, I knew I had hit the jackpot. Her warm and welcoming nature, coupled with her medical experience and attention to detail, enabled her to … Continue reading

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